24 Jan 24'
"Due to matters 100% out of my control I was not able to attend (the weather) and they were unwilling to arrange any form of compensation for me ie refund reschedule etc so I deleted £70 from my bank account. "
The Crafty potter responded:
"Morning Cameron. Thank you for your review. Unfortunately short notice cancellations and reschedules are not a rare occurrence for us, and as much as we would genuinely love to honour requests as a small business, we can no longer sustain the losses these incur and had to put in place our strict cancellation policy. This you were aware of prior to booking.
The weather warning did not say to avoid travelling, it was that there may be delays in your journey. The class went ahead as planned, with all other attendees and the class tutor being present, we are sorry you were unable to join us.
Warmest regards sharon"